Privacy Policy

Privacy Policy for Agent Fixup

This Privacy Policy explains how Agent Fixup, Inc. (“Agent Fixup”, “we”, “us”, or “our”) collects, uses, shares, and processes personal information in connection with our websites, including www.agentfixup.com and other websites we own and operate that link to this Privacy Policy (the “Sites”), the Agent Fixup mobile application (the “App”), and related content, platforms, services, products, and other functionality offered on or through our services (collectively, the “Services”). This Privacy Policy does not address our privacy practices relating to Agent Fixup job applicants, employees, and other personnel.

1. WHAT IS PERSONAL INFORMATION?

When we use the term “personal information” in this Privacy Policy, we mean information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to a person or household. It does not include aggregated or de-identified information that is maintained in a form that is not reasonably capable of being associated with or linked to a person.

2. HOW WE COLLECT AND USE PERSONAL INFORMATION

Personal Information Collected from Individuals

The categories of personal information we collect from individuals through the Services may include:

Personal Information from Third Parties

We also obtain personal information from third parties, which we often combine with personal information collected either automatically or directly from an individual.

Other Uses of Personal Information

In addition to the above, we may use personal information:

3. COOKIES AND OTHER DATA COLLECTION TECHNOLOGIES

We, and our third-party partners, automatically collect information you provide to us and information about how you access and use the Services when you visit our online services, read our emails, or otherwise engage with us, such as through chat services. We typically collect this information through a variety of tracking technologies, including (i) cookies or small data files that are stored on your computer and (ii) other, related technologies, such as web beacons, pixels, embedded scripts, location-identifying technologies, and logging technologies (collectively, “tracking technologies”). We may use third-party partners or technologies to collect this information. Information we automatically collect about you may be combined with other personal information we collect directly from you or receive from other sources.

We, and our third-party partners, use cookies and other tracking technologies to automatically collect usage and device information, such as:

All information collected automatically through these tools allows us to improve your customer experience. For example, we may use this information to enhance and personalize your user experience, monitor and improve our Sites and Services, and improve the effectiveness of our Services, offers, advertising, communications, and customer service. We may also use data collected through tracking technologies to (a) remember information so that you will not have to re-enter it during your visit or the next time you visit the site; (b) provide custom, personalized content and information, including targeted content and advertising; (c) identify you across multiple devices; (d) provide and monitor the effectiveness of our services; (e) monitor aggregate metrics such as the total number of visitors, traffic, usage, and demographic patterns on our website; (f) diagnose or fix technology problems; and (g) otherwise to plan for and enhance our services.

Please note that we link some of the personal information we collect through cookies with other personal information that we collect about you for the purposes described above.